Term and Conditions

Last Updated: [Insert Date]

1. Who We Are

Entertainment Games is your trusted purveyor of tabletop gaming treasures, specializing in:

• Warhammer 40K and Age of Sigmar miniatures
• Board games and RPG systems (D&D, Pathfinder)
• Game accessories (dice, sleeves, paints)
• Printed media (rulebooks, campaign guides)

Our fortress of operations is located at:
2737 Henry Ford Avenue, New York, US 10016

2. Your Gaming Account

2.1 Account Creation

To purchase from our hoard of gaming goods, you may need to create an account. You agree to:

• Provide accurate information (no illusion magic allowed)
• Keep your login credentials secure
• Be responsible for all activities under your account

2.2 Account Termination

We reserve the right to suspend or terminate accounts that:

• Violate these Terms
• Show fraudulent activity
• Attempt to disrupt our services

3. Product Information & Availability

Our miniature wizards work hard to keep product information accurate, but occasionally a misprint may slip through:

• Images are for illustrative purposes
• Colors may vary slightly from screen to reality
• We reserve the right to correct pricing errors
• Limited edition items may sell out quickly

4. Ordering Your Gaming Treasures

4.1 How Orders Work

When you place an order:

• You receive an order confirmation email
• This represents our acceptance to process your order
• Some items may be on pre-order with estimated release dates

4.2 Payment Options

We accept these payment methods for your convenience:

• Visa
• MasterCard
• JCB
• PayPal

All prices are in USD. Your payment is processed when we ship your order.

5. Shipping & Delivery

5.1 Shipping Options

Choose your preferred shipping method:

• Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipping)
• Free Shipping: Orders over $50 via EMS (15-25 business days after shipping)

5.2 Delivery Areas

We ship worldwide except to:

• Asia
• Certain remote regions

International customers are responsible for any customs fees.

5.3 Processing Time

Our warehouse gnomes need 1-2 business days (excluding weekends/holidays) to prepare your order.

6. Returns & Refunds

6.1 Return Policy

You may return most items within 15 days of delivery if:

• Items are in original condition (unpainted, unopened, undamaged)
• Original packaging is included
• Proof of purchase is provided

6.2 Non-Returnable Items

These treasures cannot be returned:

• Opened printed media (RPG books, rulebooks)
• Dice sets removed from packaging
• Used game supplies (paints, brushes)
• Opened sleeves
• Items marked “Final Sale”

6.3 Refund Process

Refunds are issued to your original payment method within 5-10 business days after we receive and inspect your return.

7. Intellectual Property

All content on our site (logos, product images, descriptions) belongs to Entertainment Games or our partners. You agree not to:

• Copy or reproduce our content without permission
• Use our trademarks without authorization
• Reverse engineer any products

Note: Games Workshop, Wizards of the Coast, and other game system trademarks belong to their respective owners.

8. Limitation of Liability

While we take great care with your orders, Entertainment Games shall not be liable for:

• Delays beyond our control (natural disasters, carrier issues)
• Minor variations in product colors or packaging
• Indirect damages (lost gaming time, missed campaigns)

Our maximum liability is limited to the purchase price of your order.

9. Changes to These Terms

We may update these Terms occasionally (like a game rules revision). The current version will always be posted on our site with the effective date.

10. Contact Our Customer Service Wizards

For any questions about these Terms:

• Email: [email protected]
• Address: 2737 Henry Ford Avenue, New York, US 10016
• Response Time: Usually 24-48 hours (longer during major gaming conventions)